Scheduling a Mammogram
By: Stacey Nester
Effective communication with patients begins at the very moment a mammogram appointment is scheduled. It is essential to instill confidence in patients to not only achieve the highest quality images but also to ensure they have a positive and reassuring experience at your facility.
It is vital that personnel responsible for scheduling are thoroughly trained to handle communications with mammogram patients in a sensitive and caring manner. This approach is crucial for providing support and ensuring a positive interaction from the very first contact.